With our new experience, you will be able to make loan payments right from your account of choice. To make a loan payment:

• Click “Move Money"
• Click "Transfers”
• Select the “From Account” and “To Account”
• Click “Payment Type” and select “Minimum Payment Due”, “Current Balance” or “Last Statement Balance”
• Add Any Additional Principal (Optional)
• Select a Frequency
• Select a Payment Date
• Add a Memo (Optional)
• Review and Confirm Payment
• Additionally, you can review transfers under the Transfers tab

• Select “Move Money”
• Select “Make a Transfer”
• Select the “From Account” and “To Account” and ensure your loan is selected in the “To Account”
• Select “Payment Type”
• Select a Frequency
• Select a Payment Date
• Add a Memo (Optional)
• Review and Confirm Transfer

With our new experience, you will be able to make a mobile check deposit using your iPhone or Android device through the app (as soon as the Android app is available). 

• Select “Deposit” or access the “Deposit” widget from an individual account
• Select the account you wish to deposit the check to
• Enter the amount of the check to deposit
• Take a picture of the front of the check
• Take a picture of the back of the check
• Select “Submit Deposit” and review the confirmation screen

You can now view external accounts on the new Credit Union of Denver experience. Please note, adding an external account for transactions is a different process, and can be seen in the next section titled “Link an External Account (Transfers Only)”.

To add an external account for viewing:

• Click “Get Started” under “Add an External Account” on the home page to add an external account for viewing purposes
• Search for your non-Credit Union of Denver financial institution
• Review the terms and conditions and click “Continue”
• Your external financial institution will provide Account and Transaction Data to Credit Union of Denver securely
• Log in to your external financial institution, and complete any required two-factor authentication from your other financial institution
• Choose which accounts you'd like to connect and click “Complete”
• Once you’re a given the “Success” message, please give the platform a few minutes to upload the accounts

• Select “Link and View External Accounts” on the home page to add an external account for viewing purposes
• Search for your non-Credit Union of Denver financial institution
• Review the terms and conditions and click “Continue”
• Your external financial institution will provide Account and Transaction Data to Credit Union of Denver securely
• Log in to your external financial institution, and complete any required two-factor authentication from your other financial institution
• Choose which accounts you'd like to connect and click “Complete”
• Once you’re a given the “Success” message, please give the platform a few minutes to upload the accounts

With the new Credit Union of Denver experience, you can link to other Financial Institutions, providing the ability to send and receive funds to external accounts via ACH. Please note, adding an external account for viewing is a different process, and can be seen in the previous section titled “Link an External Account (Viewing Only)”.

To link an external account for transfers:

• Select “Transfers” under the “Move Money” tab
• Navigate to the “More Actions” tab, and select “Add Account”
• Select “Manually Add an External Account”
• Review the Terms and Conditions and select “Agree and continue”
• Select the "Account Type" (i.e. Deposit or Checking)
• Enter in your "Account Details" and select continue
• You will then be asked to confirm your identity with a security code sent via text, email or phone call
• Enter in the code to verify your identity
• Then, two (2) deposit transactions will be sent to this account
  • It may take up to three (3) business days to appear in the transaction history
• Afterwards, you will go to "Settings" and select the "Accounts" tab to confirm the external account

To transfer to a linked external account:

• Navigate to the “Move Money” tab
• Click “Transfers”
• Select the “From Account”
• Select the “To Account” or add a new “To Account”
• Complete the transfer details including amount, frequency and an optional memo.
• Review and confirm the transfer!

• Navigate to the “Move Money” tab
• Select “Make a Transfer”
• Select the “From Account” and “To Account” or add a new Account
• Complete the transfer details including amount, frequency and an optional memo.
• Review and confirm the transfer!

With our new digital banking experience, you can personalize alerts and notifications for each account. To personalize the alerts and notices for each account:

• Navigate to the “Preferences” tab
• Click “Notifications”
• Select the alerts you wish to configure
• Toggle the individual settings you wish to configure

• Navigate to the “More” tab
• Select “Preferences”
• Select “Notifications”
• Select the alerts you wish to configure
• Toggle the individual settings you wish to configure

To help you on your financial journey, you can view your VantageScore^® . VantageScore^® is a credit score model used by hundreds of financial institutions. To sign-up to view your VantageScore^®:

• Navigate to the “Financial Wellness” tab
• Click "Credit Score & More"
• Review and accept the terms and conditions

• Navigate to the "Accounts” Screen
• Select “Get your free credit score”
• Review and accept the terms and conditions

You may also view your credit score once you have registed with Credit Score & More on the 'Snapshot' page and the 'Accounts' page for Mobile, or on the Dashboard within Desktop inside a widget.

With our new experience, you will be able to send and receive money directly to your account to or from friends, family, and others you trust using Zelle^® with the iPhone or Android app, or on a web browser. To make a Zelle^® transaction:

• Navigate to the “Move Money” tab
• Click Zelle
• Confirm your phone number and/or email for the two-factor authentication
• Enroll your mobile phone number and/or email address
• Add a contact with their phone number or email address
• Start sending funds!

• Select the Zelle tab on the bottom of the screen
• Confirm your phone number and/or email for the two-factor authentication
• Enroll your mobile phone number and/or email address
• Add a contact with their phone number or email address
• Start sending funds!

With our new digital banking experience, you can utilize Card Management to self-serve select items on your Credit Union of Denver cards. To utilize Card Management:

• Navigate to the “Cards” tab
• Click on the card you wish to manage
• Toggle through the various options, which include blocking the card, managing card alerts, blocking specific card controls including location and transaction types, ordering a replacement card, adding travel notices and initiating a balance transfer

• Navigate to the “More” tab
• Select “Cards”
• Select “Card Management”
• Select the card you wish to manage
• Toggle through the various options, which include blocking the card, managing card alerts, blocking specific card controls including location and transaction types, ordering a replacement card, adding travel notices and initiating a balance transfer

CURewards within Card Management:

• Navigate to the “Cards” tab
• Hover over your Platinum or Secured Card
• Select “Manage Card”
• There you will see your total reward points earned and redeemed

• Navigate to the “More” tab
• Select “Cards”
• Select “Card Management”
• Select the card you wish to manage
• Below the Card image you will see your total reward points earned and redeemed

With our new digital banking experience, you can rename accounts to their desired name or change to a new color identifier. To personalize your accounts:

• Navigate to the “Preferences” tab
• Click “Settings”
• Click “Accounts”
• Select the account you wish to rename and click the pencil icon
• Rename the account, select a new account color and select “Save”

• Navigate to the “More” tab
• Select “Preferences”
• Select “Settings”
• Select "Accounts"
• Select the account you wish to rename
• Rename the account, select a new account color and select “Save”